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CallGear Integration
CallGear Integration
Updated over a week ago

To send call recordings from CallGear to SalesLens, please log in CallGear account, go to Notifications and create HTTP notification (Method: POST) for event type: "Call finished"

Use your SalesLens Auth Token at your URL, for example:
​
​https://app.saleslens.io/api/access_token/call_record/upload?Authorization=place_your_token_here...
​

And use SalesLens API structure for the BODY of the notification, for example:

{
"employeeExternalId": {{employee_email}},
"downloadRecordUrl": {{full_record_file_link}},
"locale": "en",
"title": "Call ID: {{call_session_id}}",
"fileExtension": "mp3",
"phone": {{contact_phone_number}}
}

The employeeExternalId value is available and editable on the Users area (Employee ExternalId used in API requests field). In the example above, SalesLens user External IDs should be identical to the CallGear employee email in your account.

This is how SalesLens will determine which user the call belongs to.

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